Who Must Provide a Criminal Record Check?

Original Criminal record checks must accompany first applications for licensing that are received by Council for residents of Manitoba (see below information for those applicants residing outside of Manitoba). The requirement to provide verification of a criminal record applies to individuals seeking a general, life, A&S, or adjuster insurance licence, where: 

- the person has never held a licence with Council; OR
- the person has not held a general, life, A&S, or adjuster licence with Council within the past year; OR
- the person’s criminal history has changed since they last applied for a licence with Council.  

Individuals who are submitting renewal or transfer applications are not required to obtain criminal record checks unless, since the date of the last application, the individual has been convicted of a criminal offence, has pending criminal charges, has received a Conditional or Absolute Discharge, or if the indiviual has been requested by Council to submit one.

How to apply for a criminal record check is outlined below. We recommend that you start the process early as it can take some time to obtain the check.

When completing your licence application, ensure you read the application instructions carefully, as you still have to disclose your criminal record and details on the application form.

Criminal Record Checks are only valid for six (6) months from the date of issue.

How to Apply for a Criminal Record Check

Important Note to Canadian residents:  Criminal record checks are not acceptable when issued through a third party provider other than those issued through Sterling Backcheck (applicable to rural applicants only at this time due to many RCMP locations not being able to provide checks during COVID-19).

Due to COVID-19, refer to the Criminal Record Checks that are Acceptable during the COVID-19 Pandemic notice.

Residents of Winnipeg: Checks must be completed directly through the Winnipeg City Police Service.The Winnipeg Police Service is now offering residents of Winnipeg the ability to utilize an automated online system for submitting Police Information Checks called ePIC. ePIC (the electronic Police Information Check online system) will allow applicants the convenience of applying online to submit their applications 24/7 from any location direct to the ICM. There is no paperwork required by applicants, and applicants can monitor the status of their application at any time through their own personal account.  Visit www.winnipeg.ca/police for more information.

Residents of rural Manitoba: Contact your local RCMP detachment in advance of your visit to determine if their location is open to the public, and to determine the processing requirements, cost of the service, and hours the service is available in your jurisdiction.  If your local RCMP detachment is not open due to COVID-19, the only other option to obtain a check is through Sterling Backcheck

Residents of other Canadian Provinces:  A criminal record check is not required unless the applicant has been convicted of a criminal offence, has pending criminal charges, has received a Conditional or Absolute Discharge, or if the applicant has been requested by Council to submit one.

Residents of the United States: Residents of the United States are required to obtain two separate Criminal Record Checks from: 1) The Federal Bureau of Investigations (FBI); and 2) the applicants home State police department.  Note:  criminal record checks cannot be completed through a third party provider, therefore, they are only acceptable to ICM when they are completed directly through the FBI and your State police department.  If the search indicates a criminal record may or may not exist, Council requires an original criminal record "printout" aslo known as  a"Certified Criminal Record Check" (this is different from an initial criminal record check). Fingerprints would be required by the agency to complete this process. 

Additional questions can be submitted via email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Where You'll Find Us

466-167 Lombard Avenue
Winnipeg, Manitoba
R3B 0T6
  • PHONE:
    (204) 988 6800
  • FAX:
    (204) 988 6801