Compliance and Enforcement

Material Changes - When to Disclose them to the ICM

Complaint Investigation and Disciplinary Process

Hearing Process

Guidance Notes to Licensees - Individual Variable Insurance Contracts

Replacement of Life Insurance Policies - Life Insurance Replacement Declaration (LIRD)

Case Studies 

Guiding Principles Handbook - Designated Representative/Operating Agent


Code of Conduct Quizzes

Life Insurance and Accident and Sickness Agent's Code of Conduct Quiz

General Insurance Agent Code of Conduct Quiz

Insurance Adjusters Code of Conduct Quiz